Privacy Policy

1. Introduction

This Privacy Policy explains how Reeplay (“we”, “us”, “our”) collects, uses, and protects your personal data when you use our website and mobile application.

We comply with the UK General Data Protection Regulation (UK GDPR).

2. Information We Collect

We may collect:

a) Information you provide:

Name
Email address
Username
Profile information
Messages and listings you create

b) Transaction information:

Purchase and sale activity
Item listings and interactions

c) Technical data:

IP address
Device type
Browser type
App usage data

3. How We Use Your Information

We use your data to:

Provide and operate the Platform
Enable buying and selling functionality
Manage your account
Process transactions (where applicable)
Improve user experience
Send service updates and support messages
Send marketing emails (if you have agreed or signed up)

4. Marketing Communications

If you register, sign up, or provide your email, we may send you:

Promotional emails
Updates on new gear, drops, and events
Platform announcements

You can opt out at any time using the unsubscribe link or by contacting us.

5. Legal Basis for Processing (UK GDPR)

We process your data under:

Contract (to provide the Platform)
Legitimate interests (to improve services and prevent fraud)
Consent (for marketing communications)

6. Sharing Your Information

We do not sell your personal data.

We may share data with:

Payment processors (if applicable)
Hosting and cloud service providers
Analytics providers
Legal authorities if required by law

7. Data Retention

We retain personal data only as long as necessary to:

Provide services
Comply with legal obligations
Resolve disputes

8. Security

We use reasonable technical and organisational measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.