Frequently Asked Questions
Everything you need to know about buying and selling second-hand sports gear
We use a five-tier condition system to ensure transparency:
- Brand New: Unused, still in original packaging with all tags attached
- Like New: Minimal wear, appears unused or barely worn
- Good: Light to moderate wear, fully functional with no significant damage
- Decent: Visible signs of use, fully functional but shows clear wear
- Poor: We don't sell items in this condition
Every item includes detailed photos from multiple angles. Any non-visual issues, if present, are added in the description so you can make an informed decision.
We stand behind every item we sell. If your purchase doesn't match the condition rating or description, you have 30 days to return it for a full refund. For detailed information about our return process, timelines, and conditions, please visit our Returns and Refunds page.
We ship orders quickly and securely to ensure your items arrive in perfect condition. Orders arrive within 4 working days. For detailed information about our shipping options, delivery times, and rates, please visit our Shipping Information page.
We take authentication seriously to protect our customers. Every item is carefully inspected and verified to ensure it is genuine and matches its description. For detailed information about our authentication process and standards, please visit our Authentication page.
Download the app from the App Store to get started selling today. The app makes it easy to list your items, manage your inventory, and connect with buyers.